We sell online through our own Shopify storefront and, where applicable, via marketplaces such as Amazon and TikTok Shop. The categories of Personal Information we collect depend on how you interact with us (e.g., browsing, placing an order, contacting support, joining our newsletter/SMS).
I. Device information
- Purpose of collection: to load the Site accurately, improve user experience, and perform analytics.
- Source of collection: collected automatically through cookies, log files, pixels (Meta Pixel, TikTok Pixel, Google Analytics).
- Disclosure for a business purpose: Shopify, analytics/advertising partners (Google, Meta, TikTok, Bing).
- Personal Information collected: browser version, IP address, time zone, cookie identifiers, pages/products viewed, search terms, referral URLs, on-site interactions.
II. Order information
- Purpose of collection: to provide products/services, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen for fraud, and—if you consent—send product updates or offers.
- Source of collection: collected from you.
- Disclosure for a business purpose: Shopify; payment processors (Shopify Payments, PayPal, Klarna, etc.); Amazon (if you purchase through Amazon); TikTok Shop (if you purchase through TikTok); fulfillment and carriers (Amazon MCF, USPS, UPS, FedEx, or our internal team at the above address).
- Personal Information collected: name, email, phone number, billing/shipping address, payment information (tokenized card or last 4 digits), order details (items, price, taxes), order communications.
III. Customer support information
- Purpose of collection: to provide customer service.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with helpdesk/CRM or email providers (Shopify Inbox, Shopify Email, Klaviyo).
IV. Marketing communications (newsletter/SMS)
- Purpose of collection: to send updates about new products, promotions, and content aligned with our mission.
- Source of collection: collected from you when you subscribe.
- Disclosure for a business purpose: shared with Shopify Email, Klaviyo, or SMS platforms.
- Personal Information collected: name, email, phone number (for SMS), marketing preferences.
Minors
The Site is not intended for individuals under the age of 13, and our products are not marketed to children or adolescents. We do not knowingly collect Personal Information from children. If you believe a child has provided us Personal Information, contact us at
info@organic-bless.com to request deletion.